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Network Services

There are many network services that are available to suit each individual need and these services are available in various formats so do ask if there is something specific that you require. We will then work with you to ensure that we offer the correct product to fit with your business requirements. Below are some of the more popular services used:

  1. Call logging

    With accurate real time information such as unanswered calls, peak periods and long ring times, businesses can react more effectively and efficiently.

    Eurolink can provide this data and, in conjunction with existing information of orders and deliveries, a complete toolbox that monitors and improves practices and services and ultimately increases sales.

  2. Answering Service

    With increasing concern about the cost, and environmental impact of travel, audio conferencing continues to rise in popularity.  Audio conferences tend to be shorter, more efficient, and can be arranged much faster.

  3. On Hold Marketing

    On Hold Marketing is a business message service that makes the most of the time your customers, and potential customers, are on hold by transmitting pre-loaded messages that notify users of your new and existing services, which are professionally recorded "ear catching" audio broadcasts.

    Whether you are looking to reinforce current campaigns, raise product or service awareness or simply increase sales - On Hold Marketing is a flexible and cost effective must-have solution for your business!

    Create your own samples via this link.

    Depending on your existing telephone system capability On Hold Marketing broadcasts can be either simply uploaded by an engineer directly onto your system, or provided on an SD card to plug into a specific telephone system mp3 player which is activated automatically when a caller is placed on hold.

    There are a number of packages to suit your business, including one clear message or options of changing with seasonal offerings. To find out more call 01453 700 800.

  4. Other services
    • Headsets
    • Music on Hold
    • Voicemail
    • Public Address Systems
    • Door Entry Systems
    • Conference Calls
    • Call queuing
    • Call recording
    • Audio conferencing
    • Call logging software

If these services are of interest, or you would like some more information, please call us on 01453 700 800.

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