Outsourcing or boosting your IT resource…

We are certified experts in IT support, both as an IT provider, and for leading brands such as Microsoft.

We are a flexible resource which can be used to:

  • Provide an outsourced IT support service for businesses that don’t want or need the overheads of a full department, but do need immediate and available expertise always and want constant monitoring to prevent faults
  • Offer a boost to internal IT departments who need expertise or resource for a specific project such as moving to the Cloud, or upgrading systems. We can provide one-off resource to free up your team or department.
  • Test your systems; we can help monitor and keep your IT on track so that it doesn’t become victim to human error or corrupted updates. Sometimes the simplest steps can prevent the worst cyber-attacks, so using us as an external resource can help keep your team accountable and on-track.


Managed IT Services: what do we do?

Our team becomes or enhances your team, and we do take a proactive approach to everything IT based, to help you:

  • Stay secure: we automatically work to keep your systems safe and secure, without any action from you. This includes installing software upgrades, monitoring virus and malware threats, intervening in file risk events, and automatically keeping your system secure. That means you can rest assured your systems are operating at peak security, but you don’t have to do anything to keep it that way
  • Remain efficient and effective: we monitor performance, regularly audit and improve systems to ensure that they are working at their best. This helps to boost and maintain your team’s productivity, minimise system-wide and user specific downtime and ensure that your business is always working at its maximum
  • Keep going: in the event there is a problem, your team has unlimited access to our team and can raise issues, request support and ask for our help, however and whenever they need. This could be troubleshooting if their PC slows down, installing new systems and software, or even fixing glitches if they arise, but the great news is, they won’t be pestering you to do it. We fix it for you!

 

 



Remote Management and Monitoring…

You will be set-up with secure monitoring, meaning we’re able to quickly identify any concerns with your PC equipment, e.g. high memory usage. In these circumstances our staff will contact you to address any problems as necessary. In addition, you can quickly access our helpdesk with your own queries, by logging a ticket via our helpdesk App. Efficient and affordable, our support service provides unlimited remote access to our specialist team, throughout the working week, and where a technician is required to site we can help there too.

Get in touch with one of the team

We will be very happy to help you

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