Our team becomes or enhances your team, and we do take a proactive approach to everything IT based, to help you:
You will be set-up with secure monitoring, meaning we’re able to quickly identify any concerns with your PC equipment, e.g. high memory usage. In these circumstances our staff will contact you to address any problems as necessary. In addition, you can quickly access our helpdesk with your own queries, by logging a ticket via our helpdesk App.
Efficient and affordable, our support service provides unlimited remote access to our specialist team, throughout the working week, and where a technician is required to site we can help there too.
We will be very happy to help you
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"The Eurolink Team offer an excellent and friendly IT service. They are always there for us, so much so that they now feel like an important part of our team!"
“Eurolink have provided our telecoms and IT network for nearly three years now and during that time we have always found them to be professional, extremely knowledgeable and supportive in their approach. The most helpful aspect for us, as a small business, is that they are always available to help us with any issues as they arise and do so in a friendly and very efficient way.”
“The Eurolink team are always so helpful when we call, whether we have issue with phones, broadband or computers. Nothing is too much trouble and the fact they can remotely support our users with software and email setups has made a massive difference to us. No more having to wait for a scheduled visit!"
“We have been working in partnership with Eurolink Connect now for 7 years and we have grown together as businesses and more than that, they’ve helped us grow. They have supported us with IT, software and telecoms and it gives us real peace of mind to know we have one supplier for all these services. More recently, we moved into a new office space and Eurolink were an integral part of this including setting up our data network, internet connection, new pcs and cloud services, and installing our new VOIP phone system, which will help our continued growth. We couldn’t be happier with the service Eurolink Connect provide.”
"Eurolink has really supported our telecoms and IT provision and their approach to both is to find out what we need and what unique challenges we face, before presenting a suitable solution. The auto lock function helps us to safeguard the children and young adults in our care and was an excellent recommendation from Claire at Eurolink."
“It’s not about our capability - the team was perfectly capable of doing their own IT support – it was about streamlining and boosting productivity and putting our systems in the hands of experts like our clients do with us. It’s freed up time across the company and streamlined processes and it’s definitely been about using fit-for-purpose solutions which match the business needs. Moving offices will be much easier too, which will definitely support our business growth.”