Telephone Lines & Calls

To support our business during COVID, we've swapped to Eurolink's hosted phone system (PIPPA). It is a fantastic bit of kit and we are very impressed with all the features that come as standard. It's also been really simple for our team to install when working from home, and now we intend to use it to give us flexibility when we return to work too. 

We have greatly appreciated Eurolink's services, primarily because we haven't had to really think about our phone systems at this time [COVID-19 remote working]. Simply picking up our phones and plugging them in at home has worked well for us. It's nice to know this area of our business comms is in safe hands. The Eurolink team has been excellent, checking in with us from time to time which speaks to the care of their customers.  

Initially, we were looking for an on-site IP phone solution but were persuaded by Jamie and Craig to try Eurolink's own remotely managed PIPPA solution. I am so glad we did; PIPPA was so easy to re-deploy to our homes as the COVID-19 lockdown hit. It took all the hassle out of setting up remote working for our staff. 

Eurolink has been instrumental in supporting our business during COVID-19, remote-installing a new phone system, which allows our team to work from anywhere and gives us better control over redirects and voicemails. They've also helped us implement additional security to our files so that they are protected even on personal devices. We've always found them to be helpful and diligent in all that they do, and know that we've always got the best solution for our business, not just the one that they like selling the most. Honestly, they should definitely be a supplier in everyone's roster!

We have been with Eurolink for over a decade, but felt that the advantages offered by the plug and go, hosted, PIPPA telephone system was just what our business needed. The new system was installed and operational within two weeks, we were fully-trained over the phone to allow all of our team to join remotely, and it's already really benefitting the business. The great thing is that it saved us money, and offers flexibility for the future around how and where we want to work, and how many users we might want to have in the future

“Eurolink have provided our telecoms and IT network for nearly three years now and during that time we have always found them to be professional, extremely knowledgeable and supportive in their approach. The most helpful aspect for us, as a small business, is that they are always available to help us with any issues as they arise and do so in a friendly and very efficient way.”

“The Eurolink team are always so helpful when we call, whether we have issue with phones, broadband or computers. Nothing is too much trouble and the fact they can remotely support our users with software and email setups has made a massive difference to us. No more having to wait for a scheduled visit!"

“We have been working in partnership with Eurolink Connect now for 7 years and we have grown together as businesses and more than that, they’ve helped us grow. They have supported us with IT, software and telecoms and it gives us real peace of mind to know we have one supplier for all these services. More recently, we moved into a new office space and Eurolink were an integral part of this including setting up our data network, internet connection, new pcs and cloud services, and installing our new VOIP phone system, which will help our continued growth. We couldn’t be happier with the service Eurolink Connect provide.”

"Eurolink has really supported our telecoms and IT provision and their approach to both is to find out what we need and what unique challenges we face, before presenting a suitable solution. The auto lock function helps us to safeguard the children and young adults in our care and was an excellent recommendation from Claire at Eurolink."

"The upgrade to our system was essential to assure a positive guest experience and business continuity. The new system has surpassed our expectations, not only in terms of the speed and efficiency of install and the quality of service, but also in the unexpected bonus benefits such as improved efficiency and disaster recovery. It has helped take our business to the next level and is supporting our ambitious plans for the future.”