As such we have developed our core values around
THINKing about everything we do…
- TEAMWORK – working together to help and support one another and our customers
- HONESTY – ensure we are open and honest with one another
- INTEGRITY – work with strong moral principles about doing the right thing
- NO-NONSENSE – being straight forward and addressing tasks in hand quickly
- KNOWLEDGABLE – staff are encouraged to learn with the support of vendors to ensure they have experience and understanding of products and services we support.
- Think about what we do;
- Think about how we do it and opportunities for improvement;
- Think about how the action is perceived by our customers;
- THINK!!! about everything we say and everything we do.
As a direct result of customers’ satisfaction, not only do Eurolink have an exceptionally high customer retention rate of 99%, but we also obtain 75% of our new customers directly from client referrals each year.