Traditionally, phreaking incidents increase at weekends and during holiday periods such as Christmas, Easter or over Bank Holidays, when criminals can work unnoticed. The average cost per attack in the UK is currently £10,000 - £16,000. Thankfully for Woodbrook Medical, our threshold controls identified the problem within seconds and alerted us immediately, enabling us to lock down the account, preventing any further calls. Taking this immediate action limited the cost to just £150.
Claire Maddox, Managing Director of Eurolink Connect comments, “Telecoms are useful but a very dry subject and often poorly understood. Businesses know that they need them, but not necessarily how they should perform and what potential challenges they may create for a business. At Eurolink, we invest a lot of time, effort and resource into keeping telecoms simple and exceeding industry standards so that our clients don’t have to upskill, but can be assured that they are protected and secure. Our anti-fraud safeguards are just one example of this and we are delighted that they have prevented a costly attack for Simon and the team.”
At Eurolink, all our phone contracts include fraud prevention software as standard, which allows us to recognise phreaking incidents within minutes and shut down your account. This means even if criminals do hack in, they are swiftly stopped and you are notified.
About Woodbrook Medical Centre
Woodbrook Medical Centre is based in the centre of Loughborough and provides a wide range of NHS services. The modern premises include six GP consulting rooms, one examination room, three treatment rooms with facilities for minor surgery together with a health promotion/screening suite, as well as rooms for health visitors, midwife, physiotherapists, district nurses, dietician and chiropodist.
Everyone’s requirements are different. We at Eurolink understand this and we are passionate about delivering personal, bespoke solutions tailored to each customer’s specific requirements. Please contact us on 01453 700 800 for more information.